Fundraising promise

At Open Up, we are dedicated to making a tangible and lasting difference to the lives of those we support. As members of the Fundraising Regulator, we are committed to upholding the highest standards in fundraising. Our promise to you, our valued supporters, is that your generous contributions are used effectively and transparently to elevate mental wellbeing services delivered by the NHS across Devon and beyond.

• Transparency and accountability: We pledge to manage every donation with the highest level of transparency and integrity. You will have clear information on how your funds are used and the impact they make.
• Effective use of funds: We ensure that your donations are directed towards projects and initiatives that have a meaningful and measurable impact on the mental wellbeing of patients, carers, and NHS staff.
• Respect and privacy: We respect your privacy and handle your personal information with care. We will only contact you with updates and information relevant to our work and will never share your details with third parties without your consent.
• Ethical fundraising: As proud members of the Fundraising Regulator, we are committed to adhering to the highest standards of ethical fundraising. We ensure that our methods reflect our values and mission.
• Impact reporting: We will keep you informed about the progress and outcomes of services your donations support. Regular updates will be provided to show the difference your contributions are making.
• Sustainability and innovation: We strive to support projects that are sustainable and innovative, ensuring long-term benefits for those we serve. Your support helps us drive positive change and continually improve the services we offer.

Thank you for your trust and support. Together, we are making a real difference in the lives of our communities and we are committed to honouring that responsibility with every step we take.