Cookie notice

This Cookie Policy explains how Open Up (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website www.openup.org.uk (the “Site”). By continuing to use our Site, you agree to the use of cookies as described in this policy.

What are cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit websites. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies allow us to offer a more personalized experience and understand how visitors use the Site.

Types of cookies we use

We use the following types of cookies on our Site:

• Essential cookies
  These cookies are necessary for the Site to function properly. Without these cookies, certain features of the website, such as accessing secure areas, cannot be provided.
  Example: Session cookies that enable you to log in and use the Site.
• Performance cookies
  These cookies collect information about how visitors use our Site, such as which pages are visited most often and if they receive error messages from web pages. The information collected is aggregated and anonymous, helping us improve the Site’s functionality and user experience.
  Example: Google Analytics cookies.
• Functional cookies
  Functional cookies allow the Site to remember choices you make (such as your username, language, or region) and provide enhanced features. These cookies may be set by us or by third-party providers whose services we have added to our pages.
  Example: Remembering your login details for future visits.

We do not use any targeting or advertising cookies on our site.

Third-party cookies

Some cookies may be set by third-party services that appear on our pages. For example, if we embed videos from YouTube or other external services, they may set cookies to collect information about your interaction with their content. We have no control over these third-party cookies, so we recommend checking the relevant third-party websites for more information.

How to manage cookies

You can control and manage cookies in several ways:

• Website cookie banner: Use the cookie control icon in the bottom corner of the site to view exactly what cookies we use and change your cookie preferences at any time.
• Browser Settings: Most browsers allow you to view, manage, delete, and block cookies for a website. Be aware that if you choose to block cookies, some functions of the Site may not work properly.

Cookie retention

The duration for which cookies remain on your device depends on whether the cookie is “persistent” or “session-based”. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device until they expire or you delete them.

Changes to this cookie policy

We may update this Cookie Policy from time to time to reflect changes in the law, our practices, or the features of the Site. We encourage you to review this page periodically for the latest information.

Contact us

If you have any questions about our use of cookies, please contact us at dpt.openup@nhs.net